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Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.

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Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.
Common Writing Errors - Powerpoint quiz and Card Decks with Rules, Correct Usage and Tasks
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Common Writing Errors - Powerpoint quiz and Card Decks with Rules, Correct Usage and Tasks

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This resource contains rules, examples, and short challenges for commonly confused words and grammatical errors. It has a PP and a word doc that can be edited. It covers the following: 1. There, Their, They’re 2. To, Two, Too 3. Accept vs Except 4. Your vs. You’re 5. A lot vs alot vs allot 6. Lose vs Loose 7. Its vs It’s 8. No vs know 9. Threw vs through 10. Correct use of semi-colon (;) 11. Affect vs Effect 12. Assure, Ensure, Insure 13. Proper use of Commas 14. Using ‘s’ to show plural and possessive (the difference) 15. Passed vs past 16. Weather vs whether 17. A vs An 18. Capitalisation in Sentences 19. Farther vs further 20. Compliment vs complement   How to Use this Resource There are 20 rules and example cards that can be used in the following ways: 1. As a revision e-book for anyone that needs a quick refresh on the most common writing errors. 2. As a group or pair activity for learners to practice and test each other in various ways. Instructions / Ideas for Group Activities Activity 1 – Group or pair competition 1. Print out and cut out the rules that you would like your learners to work on. (Laminate to keep them fresh, if you want). 2. Hand out 1 card to each pair or group. Have them read it and complete the short challenge. (Check to see if they have it correct – an answer sheet is provided) 3. Learners then present their task to the rest of the groups to complete (on whiteboard). This can be timed. 4. Groups get 1 point for each task that is correct. 5. Groups then brainstorm ideas to remember the associated rules. 6. Points are tallied up and the winner is announced. Activity 2 – Group discussion and trouble shoot session 1. Learners select a card and read it to the group 2. They complete the task themselves first of all writing up sentence and answer on whiteboard. 3. Group members state whether they agree or not with the answer and share their thoughts 4. The correct answer is revealed. 5. Groups brainstorm ideas to remember the rules. Activity 3 – Individual work 1. Print out the resource in its entirety, or print out parts to work on. 2. Learners complete by themselves, and then check answers in pairs. 3. Answers revealed by teacher and corrected if necessary. Activity 4 – As a Warm up Activity 1. Select one card at the beginning of the session 2. Group discuss and agree the answer for the task. 3. In pairs or individually think up more tasks to challenge the group. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Projects and Teamwork Bundle
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Projects and Teamwork Bundle

10 Resources
When planning a project at work or school, it's important to get team members prepared for their roles, tasks and responsibilities within the team. The resources contained in the bundle are all you need to help you accomplish this. The three that I would start with are: Identifying your Values - choose values as a group Workplace issues: Brainstorm, problem Solve and Create Smart goals Team collaboration - important for all to understand how teams work. These resources are tried and tested in the workplace by my learners with amazing results for project outcomes.
Teamwork - Collaborate within a team or group to meet an objective
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Teamwork - Collaborate within a team or group to meet an objective

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Do your students need to work as a team or group to meet an objective? Learning to work as a team is an important life skill that your students need to master for in the workplace and classroom. Working in groups and collaborating on problems and projects is all part of cooperative learning. This packet contains a professional PowerPoint presentation that should be viewed before teams take on a project of any sort or size. It comes with a revisions worksheet (with answers provided), and Teacher Notes (that can be used as a lesson plan). It is presented in word, pdf and ppt format and is fully editable. The following topics are covered: Qualities of an effective Team Member Skills required to work in a Team Making Decisions as a Team Defining Objectives using Smart Goals Roles and Responsibilities Expected Behaviours and Attitudes Bruce Tuckman Model for Team Collaboration Revision exercise - worksheet with answers Team Challenge If you have any questions about this resource please contact me at resourcecreator1@gmail.com. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Workplace Bullying Quiz using Microsoft Forms
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Workplace Bullying Quiz using Microsoft Forms

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Students enjoy quizzes and this one on Workplace Bullying has been created using Microsoft Forms. This is so easy for the teacher! It is self marking, all you have to do is share the link. This product contains: The link to the Microsoft Forms Quiz on Workplace Bullying. (provided in the pdf) Instructions to open and Duplicate the link for the Teacher. Step by Step instructions for sharing the Quiz with Students. The form is self checking. The answers are preloaded into the form so that Microsoft marks them for you. The Form is fully editable so that you can make changes, add, or delete questions as you desire. How can it be used: As a pre or post assessment activity for students to check their knowledge. As a research / investigative activity, as opposed to a quiz. Students can search the internet or other resources for the answers as they go.
OneNote Conflict Resolution Digital Escape Room
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OneNote Conflict Resolution Digital Escape Room

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Escape Rooms are so much fun for students. They are interactive and competitive. This Digital escape room has been created for Microsoft schools who have access to OneNote. The Escape Room on Conflict Management includes five interactive challenges. Students can work through in groups or on their own. The cannot move from station to station until the questions have been answered correctly. This escape room has been created using OneNote and students will need OneNote downloaded on their device to use this. Instructions have been provided. The challenges include: * Station 1: Conflict Resolution Vocabulary * Station 2: Key Facts Word Bank * Station 3: Matching Activity for Conflict Management Styles * Station 4: Example Statements for Conflict Management Styles * Station 5: Video Questions - 3 ways to resolve a conflict | Dorothy Walker | TED Institute The resource includes: * The OneNote file packet * Passwords for Teacher * Answers for Teacher in pdf * Instructions for the digital download * A printable version if required in pdf format
Customer Service Skills 30 Slide Powerpoint presentation and Worksheets / Activities
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Customer Service Skills 30 Slide Powerpoint presentation and Worksheets / Activities

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Ready to go resource that has a 30 slide presentation with matching worksheets and activities. This resource is tried and tested in the workplace training environment. Learners enjoy the activities and get a lot out of it. File formats include Word, pdf and PP for editing if required. **PowerPoint Presentation Content: ** Customer Service Definition Poor vs Exceptional Service Why Exceptional Service is Important Practical Tips to Provide an Exceptional Customer Service Experience Scenario based role play activities – good and bad examples from You tube clips Communications, Workplace, ESOL and Computing Resources
Customer Service Bundle
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Customer Service Bundle

3 Resources
This Customer Service bundle includes Phone Etiquette, Complaint Resolution and general customer service skills that are important for the workplace. This product is fully editable and is provided in the following formats: PowerPoint, word and pdf. It contains, PowerPoint presentations, teacher notes, paper based quiz, roleplay cards and message pad template. Topics Included: Customer Service Definition Poor vs Exceptional Service Why Exceptional Service is Important Practical Tips to Provide an Exceptional Customer Service Experience Scenario based role play activities – good and bad examples from You tube clips The 7 P’s of Call Handling Excellence Polite phrases to use within your telephone conversations Telephone Etiquette Quiz Roleplay Activities Customer Complaints resolution (TACTICS)
Assertive Communication Skills Workbook - Editable - No prep
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Assertive Communication Skills Workbook - Editable - No prep

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This 16 page resource looks at different forms of communication and their application in the workforce. It is an interactive lesson that looks at passive, aggressive, assertive and indirect behaviours. There is opportunity for pair work and group work activities and discussion that explores the best way to handle situations. Two workbooks are provided. One for students to work through either paper based or digitally on Word, and a Teacher workbook that contains answers. I have used this with small groups of learners and it has been very well received. The session concludes with students carrying out roleplay activities.
Lesson Starter / Warm up Health and Safety game - Keep me Safe - Kit me Up
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Lesson Starter / Warm up Health and Safety game - Keep me Safe - Kit me Up

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Do you need a fun and engaging resource that will get your students thinking about PPE and Health and Safety in general? This fits the bill! The objective of this game is to be the first player to be fully kitted up with the correct PPE (Personal Protective Equipment) and ready to work. E.g. they have all the items written on their list that they need. Each player needs a sheet of paper and a pen to write their list of PPE – Personal Protective Equipment. The only other item needed is a dice. The resource contains a word document and a power point presentation to display the game instructions to the class. Alternatively, they could be written on whiteboard or printed out. This game is best played in small groups.
Health and Safety Workplace Bundle 2
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Health and Safety Workplace Bundle 2

6 Resources
Lesson Starter / Warmup Start the lesson with a fun dice game focussing on Personal Protective Equipment. Move on to a mix and match group activity exploring common words taken from H&S Policies . Then use the interactive digital challenge with questions to uncover an image. (competitive and fun for pairs and teams). Ensure learners know about the forms to use in the workplace and when to use them with the Workplace Incident / Accident / Near Miss lesson and the Template to be filled in when an incident occurs. Finish off with a fun crossword puzzle that reinforces the same words learnt previously. Lots of room for discussion in these topics.
Communication Skills Digital Notebook Bundle
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Communication Skills Digital Notebook Bundle

3 Resources
Are you looking for Communication skills digital notebooks that will keep your students engaged, busy and learning. These interactive Notebooks cover Time Management, Assertiveness, Conflict Resolution and can be used for Distance Learning. There is absolutely no Preparation for the teacher! Simply assign and let them get to work either individually or in pairs or groups. Within the Slide view students can access navigational tabs so that they can move through topics with ease. They then type directly into the Notebook to respond to various tasks and challenges. There are 3 notebooks in this bundle (Time Management, Assertiveness, and Conflict Resolution skills). Conflict Resolution Notebook includes: Definition of Conflict Resolution Key facts relating to Conflict Resolution Conflict Resolution Behaviour Styles (Accommodating, Avoiding, etc) Conflict Challenge 1 - Video Conflict Challenge 2 - Scenario Conflict Challenge 3 - Scenario Google Forms quiz on Conflict Management Assertive Skills Notebook includes: Definition of Assertiveness Behaviour Types (Aggressive, Assertive, Passive Confidence The Power of I Statements Barriers to Communication The 3 C’s Additional Strategies (Fogging, Saying No, Broken Record Technique) Google Forms quiz on Time Management Time Management Topics include: Definition of Time Management Benefits of Time Management Identifying and Managing Time Wasters Steven Covey Time Management Matrix 4 D Model Procrastination – ways to tackle this Pomodoro Method of Task Completion Google Forms quiz on Time Management Learning and Assessment Methods: Reading Writing Internet Research Drag and Drop YouTube video review Question and Answer Google Forms Quiz You will need internet access and a Google Account (gmail) to use this product. If you don’t have one it is free! If you have any questions about this resource please contact me at resourcecreator1@gmail.com.
Conflict Resolution Interactive Digital Notebook - Google Slides
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Conflict Resolution Interactive Digital Notebook - Google Slides

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Students love working their way through these interactive, fun Google Slides Notebooks. This interactive Notebook can be used for Distance Learning. There is absolutely no Preparation for the teacher! Simply assign and let them get to work either individually or in pairs or groups. Within the Slide view students can access navigational tabs so that they can move through topics with ease. They then type directly into the Notebook to respond to various tasks and challenges. The Topics include: Definition of Conflict Resolution Key facts relating to Conflict Resolution Conflict Resolution Behaviour Styles (Accommodating, Avoiding, etc) Conflict Challenge 1 - Video Conflict Challenge 2 - Scenario Conflict Challenge 3 - Scenario Google Forms quiz on Time Management Learning and Assessment Methods: Reading Writing Internet Research Drag and Drop YouTube video review Question and Answer Google Forms Quiz You will need internet access and a Google Account (gmail) to use this product. If you don’t have one it is free! If you have any questions about this resource please contact me at resourcecreator1@gmail.com.
Brainstorm Powerpoint and Templates for Workplace and Classroom
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Brainstorm Powerpoint and Templates for Workplace and Classroom

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Do your students ever struggle with getting started on a project or task through lack of ideas? This resource is just what you need when you want to get your students thinking. The technique of brainstorming can be used to solve problems or come up with new ideas. In this product: Brainstorming PowerPoint which takes you through the steps (editable) Printable and Digital Templates for students to use Brainstorm infographic Brainstorm Poster The format provided is both printable and editable, meaning that if teaching virtually, you can have learners type directly into the pdf without any further software required. There are rules that need to be followed for you to facilitate a successful brain storming session. These are also included and should be reviewed at the start of the session. If you have any questions about this resource please contact me at resourcecreator1@gmail.com.
Health and Safety Interactive Flashcards Vocabulary Quiz
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Health and Safety Interactive Flashcards Vocabulary Quiz

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This resource is for those that are wanting to improve their vocabulary skills around Health and Safety. Often the words in policies and documentation are not clear and straightforward. This is a fun way to learn. Can be used as a lesson starter, or as a review at the end of the lesson (exit ticket). These flash cards can be used individually, with pairs, teams or groups of learners. Teams compete to find the correct word that is a best fit for the definitions. Ask them to write 1-12 or 1-4 on a piece of paper or device. If you have less time use the slides that contain 4 words only. Time learners and ask them to write their answers down for their pair, team or group. Once the time is up, click on each square to reveal the correct answer. (answers may differ and this provides an good opportunity for discussion – however to get a point, the team must have the word that is listed on the screen). Tally up the correct results to find a winner! Please leave a review once you have downloaded and used this product. When you have done that you may choose one FREE resource from my shop. Seek link below: ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Running Effective Meetings: Brainstorming Template
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Running Effective Meetings: Brainstorming Template

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One of the most common gripes within the workplace is time wasted on Meetings. The first step to working on this is to define what a successful meeting looks like for your team. This brainstorming template is a starting point. Follow me for updates as I'll soon be putting up a full lesson on all you need to know about running a successful meeting. Meanwhile, please feel free to use this template. Hand it out at your next unruly meeting and see what ideas people come up with. When initiating change it is important to get buy in from all team members. Using this template will greatly assist with this. Please leave me a review :-) It would be much appreciated.
Microsoft Word Shortcut Keys A-Z
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Microsoft Word Shortcut Keys A-Z

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This resource is a worksheet that contains a list of Word shortcut keys from Ctrl A to Ctrl Z. Learners fill out the worksheet to the best of their ability either individually or as a group exercise. An answer sheet is provided. They can then go and try out all the shortcuts for themselves.
Leadership - Steps to Effective Delegation Handout
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Leadership - Steps to Effective Delegation Handout

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Delegation is a skill that needs to be mastered and practiced to ensure successful results. This 9 step process in the form of a handout goes through all the steps to ensure that you are delegating tasks to the right people so that you will get successful outcomes. Use it to refer to next time you need to delegate a task, and watch your success rate soar!